Please take the time to read our policy and conditions.

Your security

We make an effort to protect you as much as possible

We offer secure “HTTPS” access to the transactional pages of the website.

It also includes SSL access through mobile devices.

When you need to access your account you are protected by a password and your banking information is protected by SSL encryption during transmission between your web browser and our service.

To further secure your credit card, we do not store the information related to its security code (or CCV number) that you need to enter in order to validate an order using your credit card.

We perform daily aggregate scans of our servers to protect you.

We do everything in our power to protect you, but unfortunately we cannot guarantee your security 100%.

To do so, you must help us, we strongly recommend a strong password that includes numbers and characters.

Many means of communication are not encrypted so we ask you not to disclose your information through these means of communication.

Privacy policy

By using our Site, you are accepting the practices described

Your information is provided to us when you register on our site which is normal to make purchases.

When you visit our Site, your information will be saved.

Internet cookies will automatically record your web browser and server log information, such as your IP address, cookies and web search history.

When you visit our site, your information will be logged, but it will remain completely private.

We will not record information purely from your credit card (CVV) as this is personal to you.

Use and protection of information

Our department will collect the information mentioned below

Customer information held by our department is confidential if :

1. When you disclose your personal information in order to obtain the items or services you choose.

2. In accordance with legal requirements, our company has the right to legislate or to comply with legal directives.

3. We send you messages by E-mails, social networks to give you information about our various services, promotions, free coupon, new arrivals, casting…

4. About the subscription

When you register, you can choose to subscribe to our regular update service.

We will send you emails about our new items, news, special offers, events, contests, promotions, coupon code.

Regarding unsubscribing to the newsletter, if you no longer wish to receive promotional offers, you can unsubscribe by following the instructions included in each of our emails or by sending an email to our customer service department.

We reserve the right to make changes to the terms of our privacy policy.


Cookies are small files that are downloaded to your computer, cell phone or other device when you access certain websites. Cookies allow websites to recognize your device.

They help your browser move through the site by allowing you to log in automatically and by remembering the settings you selected on previous visits (as well as many other functions).

Cookies do not damage your computer or device. Most Internet browsers automatically accept cookies. If you have not set your browser settings to refuse cookies, cookies will be sent when you visit our websites.

Learn how to do this in the How to Change Cookie Management Settings section below. To learn more about cookies, visit Allaboutcookies.org.

Cookies help us provide you with a better experience when you browse our websites and allow you to make full use of our online shopping and personalized features.

We do not use cookies to collect or store information such as your name, address or payment information. Here’s how we use cookies:

– Primarily for technical reasons: to keep track of your current shopping session and to allow you to purchase the products in your shopping cart.

– To distinguish you from other users of this website. It helps us to: remember you when you return and customize this website according to your choices (for example, by saving your shopping cart or recording what you viewed or searched for on your last visit).

Target advertising based on what you like and what you are looking for.

– To collect statistical and analytical information about how visitors use our website so that we can improve the operation of the site and measure the success of our contests and campaigns.

– To enable us to fulfill our contractual obligations to third parties, for example to pay a partner if you have made a purchase on our website by following a link from theirs.

We may display video content on this website using Adobe Flash Player. Adobe uses Flash cookies to enhance your experience.

If you want to disable or delete a Flash cookie, please see Adobe Flash Player Security Settings.

Remember that if you disable Flash cookies, you will not be able to access certain content on our website that uses Adobe Flash Player, such as videos.

Some cookies may be set by third parties when you visit our website.

These third parties may be suppliers who partner with us to enable you to access our website, companies who participate with us in joint marketing programs, or other third parties.

These cookies are controlled by the third parties. We encourage you to check the third party website for more information and to learn how to manage their cookies.

These third party cookies do not collect personal data that could identify individual customers.

If you share New Look content on social networks, cookies may be sent to you from those sites.

We do not control the sending of these cookies. Therefore, we recommend that you visit these third-party websites (social sharing) to learn more about their cookies and how to manage them.

If you are not satisfied with the way we use cookies, you can:

disable cookies on your computer or device,
delete New Look cookies after visiting our site,
use the anonymous setting in your browser (called “Incognito” in Chrome, “InPrivate” in Internet Explorer and “Private Browsing” in Firefox and Safari).
How do I disable (or enable) cookies?

You can manage cookies in your website’s browser settings. The method of doing so depends on the browser you are using.

Important! Our sites use cookies for their technical functionality. If all cookies are disabled on your computer or device, you will still be able to browse our sites, but you will not be able to add products to your shopping cart or purchase products.

If you disable third-party cookies, certain elements of our site may not function properly (e.g., targeted advertising), but you will still be able to add products to your shopping cart and purchase them.

To learn how to manage cookies using the latest version of each browser, please follow the links below. (For older browsers, please consult your browser’s support pages).

Internet Explorer
Flash Cookies
For help, visit allaboutcookies.org.