Privacy policy and cookies | Top Player™ Brand International

POLICY & PRIVACY

Please take the time to read our policy and privacy.

Your security

We do everything possible to ensure your protection.

We offer secure HTTPS access to all transactional pages on our website.
SSL protection is also enabled for mobile access, ensuring your information remains encrypted at all times.

When you access your account, it is protected by a personal password, and your banking details are secured through SSL encryption during transmission between your web browser and our servers.

To further enhance your safety, we do not store your credit card’s security code (CCV), which must be entered each time you validate an order.

We perform daily comprehensive scans of our servers to maintain the highest level of security.
While we take every possible measure to protect you, no system can be guaranteed 100% secure. For this reason, we strongly recommend using a strong password that includes both letters and numbers.

Please note that some means of communication are not encrypted, so we advise never to share sensitive information (such as your payment details) through these channels.

Privacy policy

By using our Site, you are accepting the practices described

Your information is provided to us when you register on our website — a normal step required to make purchases.

When you visit our site, certain data is automatically collected and stored.
Cookies and server logs may record information such as your IP address, browser type, and browsing activity on our site. This helps us improve your user experience and the performance of our services.

Please note that while some of your visit information is logged, it remains completely private and confidential.

We do not record or store your credit card security code (CVV), as this information is strictly personal and confidential.

Your Information — How We Use It and Keep It Safe

We collect the following information to provide you with better service

Customer Information

Customer information held by our department remains strictly confidential under the following conditions:

When you voluntarily provide your personal information to obtain the products or services you have selected.
When required by law, or when our company must comply with legal obligations or directives.
When we contact you via email or social networks to share information about our services, promotions, free coupons, new arrivals, or casting opportunities.

Subscription

When registering on our site, you may choose to subscribe to our regular update service.
By subscribing, you agree to receive emails about new products, news, special offers, events, contests, promotions, and discount codes.

If you no longer wish to receive promotional messages, you can unsubscribe by following the instructions provided in each of our emails or by contacting our customer service department directly.

Policy Updates

We reserve the right to modify the terms of our Privacy Policy at any time. Any updates will be posted on our website.

COOKIES

What is a cookie?

Cookies are small data files that are downloaded to your computer, smartphone, or other device when you visit certain websites. They allow websites to recognize your device and improve your browsing experience.

Cookies help your browser navigate efficiently through our site by enabling automatic login and remembering your preferences or settings from previous visits, among other functions.

Cookies do not damage your computer or device. Most internet browsers automatically accept cookies. Unless you have configured your browser to refuse them, cookies will be stored when you visit our website.

You can learn how to manage or disable cookies in the “How to Change Cookie Settings” section below.
For more detailed information about cookies and how they work, visit www.allaboutcookies.org.

How do we use cookies?

Cookies help us provide you with a smoother and more personalized experience when browsing our website. They also allow you to take full advantage of our online shopping features.

We do not use cookies to collect or store personal information such as your name, address, or payment details.

Here’s how we use cookies:

For technical purposes: to maintain your current shopping session and enable you to purchase products in your cart.
To recognize you as a returning visitor: allowing us to remember your preferences, save your shopping cart, and personalize your browsing experience (for example, showing items you viewed or searched for during your last visit).
For targeted advertising: to display promotions and offers that match your interests and browsing behavior.
For analytics and performance: to gather statistical data about how visitors use our website, helping us improve site functionality and evaluate the success of our campaigns and contests.
To fulfill contractual obligations: for instance, to pay a partner if you made a purchase on our website by following a link from their platform.

Flash Cookies

Our website may display video content using Adobe Flash Player. Adobe uses Flash cookies to enhance your viewing experience.

If you wish to disable or delete Flash cookies, please refer to the Adobe Flash Player Security Settings.

Please note that disabling Flash cookies may prevent you from accessing certain content on our website that relies on Adobe Flash Player, such as videos.

Cookies tiers

Some cookies on our website may be set by third-party providers. These third parties could include:

Partners who help us deliver and maintain the website.
Companies participating in joint marketing programs.
Other external service providers.

These cookies are managed and controlled by the third parties. We recommend visiting their websites for more information and to learn how to manage their cookies.

Please note that these third-party cookies do not collect personal data that could identify individual customers.

Social network cookies

If you share New Look content on social networks, cookies may be set by those social platforms.

We do not control these cookies. We recommend visiting the respective social network websites to learn more about their cookies and how to manage them.

How do you change your cookie settings?

If you are not satisfied with how we use cookies, you can:

Disable cookies on your computer or device.
Delete cookies from New Look after visiting our site.
Use your browser’s anonymous mode (called “Incognito” in Chrome, “InPrivate” in Internet Explorer, or “Private Browsing” in Firefox and Safari).

How to Disable or Enable Cookies

You can manage cookies through your web browser settings. The steps vary depending on the browser you are using.

Important: Our sites rely on cookies for technical functionality.

If you disable all cookies, you can still browse our site, but you will not be able to add products to your shopping cart or make purchases.
If you disable third-party cookies, some features (like targeted advertising) may not work properly. However, you can still add items to your cart and complete purchases.

To learn how to manage cookies for the latest versions of browsers, please follow the links below. For older browsers, consult your browser’s support pages: